Preparing for the People: Tips for Creating Inclusive User Studies
Friday, September 18, 2020 — 12:30PM - 1:45PM
User studies are a key component in product development and understanding human behavior. Researchers use these experiments to capture user feedback, struggles, and understand user needs. In many situations, the user is defined as anyone who would use the product being reviewed or have an experience that is being investigated. However, sometimes user studies are not prepared for the different types of users and even fail to recruit users from different groups. This panel will focus on how researchers can develop more inclusive user studies and create a more inclusive environment for their participants. Panelists will discuss user study basics, ethics and navigating the IRB, participant exclusion, and choice survey questions and locations to best accommodate participants.
Imani Sherman, France Jackson, Andrea E. Johnson, Brianna B. Posadas, Armisha L. Roberts, Simone A. Smarr