Adrienne P. Felt
Software Engineer, Google
Building a Browser for Everyone
Chrome is used by all kinds of people from all over the planet. We build software that is used by Swedish factory workers, American stay-at-home parents, and Indian artisans alike. We can’t design by instinct because our own needs and experiences don’t generalize to our users. Instead, we use data-driven design: we run user studies, perform A/B experiments, and measure how well Chrome is working for real people. In this talk, I’ll give examples of how data-driven design helped Chrome meet the needs of our diverse user base. Our work is interdisciplinary, crossing the boundaries of user research, product, and engineering.
Adrienne Porter Felt makes software more usable, helpful, and secure for 2+ billion Chrome users. She leads Chrome’s metrics and usable security teams. One of her major initiatives has been promoting HTTPS across the web: measuring HTTPS adoption hurdles, incentivizing adoption among developers, and explaining its value more clearly to end users. Previously, Adrienne was a research scientist on Google’s security research team. Adrienne earned a PhD and MS in Computer Science from UC Berkeley, and a BS in Computer Science from the University of Virginia.